In , the early rating system evolved into the Diamond Rating System for lodgings. Gradually AAA initiated additional services and is now one of the largest travel organizations in the world, offering complete domestic and foreign travel services via its travel agency network, AAA. The rapidly increasing number of cars on the road brought about a similar increase in motor vehicle crashes. Prevention of traffic crashes became an early concern of AAA clubs.
In , the AAA-sponsored School Safety Patrol program — children protecting classmates from traffic dangers — was established and expanded nationwide.
AAA also introduced traffic safety education into elementary and junior high schools, and pioneered driver education in high schools.
AAA has been actively involved for more than 40 years in reducing the drunken-driver problem. AAA has programs appropriate for people of all ages from elementary school students through senior adults. During the Arab oil embargo of the s, AAA initiated weekly Fuel Gauge Reports — a canvassing of stations across the nation to advise motorists on gasoline availability, prices and hours of operation. AAA currently offers nationwide daily gas prices through the AAA Fuel Gauge Report which also offers expert commentary on the factors affecting prices at the pump.
In the community, Twidale is an active volunteer of Tourism Cares and supports breast cancer awareness. Previously, she served the Rhode Island Chapter of St. Margaret has played a key role in Club Automotive operations, including the development and ongoing implementation of the AAA Pacesetter strategy.
As CFO, Hosaflook has direct oversight for all accounting operations, including financial reporting, tax, compliance, payroll, accounting operations, as well as Building Facilities and Procurement. He has 18 years of experience in business development and strategy, most recently with the Walt Disney Co. He joined the organization, which serves more than 60 million members, in August bringing more than two decades of legal experience.
Previous to that position, he held various legal positions with Marriott International, Inc for nearly six years. Download Image. I am a CAA member. I bet it is all owned by some family in the US and it is really a private for profit company running under the guise costume of coop type membership organization. I have never seen Board of Director ballots or annual or quarterly financial statements nor have I seen any discussion of financial surpluses.
AAA headquarters is a not for profit service company. If they are going to show a profit then the money goes back to all of the individual auto clubs. The insurance agency component writes policies for both a AAA subsidiary, as well as other companies. There are some independent clubs and several regional super clubs in therm of size. The organization is set up a private not for profit, similar to what health insurance companies like Blue Cross were before privatizing.
Profits from areas such as travel or insurance go back in to defray the actual costs of dues, as road service costs are actually higher than what you actually pay. This collateral income keeps those costs lower. Get a life!! In the event that no such conversion occurs, any profits are simply poured back into.
The law specifically allows for not for profits to provide this mechanism to the Board of Directors of an Organization to perpetuate its own nominees.
That membership used to until Auto Club stole that ownership from the 5 million members in I believe. Now, the members have no say, which is what the board wanted and why that company Auto Club of Southern California now is running their business like a hack shop. My take is that AAA is perpetuated by the Board of Directors and those at the top of the organization.
AAA was initially organized to benefit members with roadside assistance. The membership became large creating a large revenue stream for the organization. As time passed and the value of the roadside assistance diminished due to an improvement in vehicle quality as well as a myriad of others providing roadside assistance—new car dealers, aftermarket repair facilities, etc. This was done in an effort to retain and hopefully expand membership which in turn would stabilize or increase revenues.
So, while one may think that the members were the driving force behind the expansion of service offerings travel, insurance, etc. It is also very possible and likely that the expansion was perpetuated by the Board and organization leaders in order to preserve their jobs and the level of compensation they had become accustomed to. The level of compensation though is difficult, if not possible to ascertain for these key AAA individuals.
While they do treat their members well, they have no respect towards their towing vendors. They will tell the member 30min ETA when in fact the towing vendor told AAA it would be at least an hour, making the vendors looks bad. They also took away business from several small companies that had been working with AAA for years, giving it to a new company that just started up in our town.
They randomly decide not to pay the vendors on invoices, and when we call for help, we are dealing with rudeness. Other roadside assistance programs offer just as good rates, services, etc and they treat their vendors with respect. AAA just abuses towing vendors. AAA is more about cross selling products and services then they are about Road Side services.
It would be very interesting to see an audited breakdown of their revenues and expenditures. Roadside service vendors are paid substandard fees. It would be interesting to see a study conducted to calculate what the true costs of road side services is. AAA looks like a hero the motoring public but the truth is this so-called non-profit has done more harm than good to the economic well being of the Towing Industry.
I think the same. The Auto Club claims their insurance company division pays for all the shortages within the membership. I would have to agree that seeing some accounting would really be needed to believe them. Not for profit is blasted all the time but why? The answer is two fold. Tens of millions. Where does all that loot come from? Do they make it up in sales? Not likely but all the top executives are at all of the races with their family and friends paying the way.
The agent said it was because Michigan has the highest unlimited medical than anyone and that is what went up. What other AAA companies? Any comments would be welcomed. Review your coverages.
Medical coverage on auto policies is usually a waste of money if your family has health coverage. Mostly, if you have health coverage, he only reason to have med-pay on auto ins is for your passengers or to cover you when in an unowned car without med-pay. Same goes on home insurance. Why is AAA so behind the times?
AAA do not have their own car insurance. They do the service of an agent for you to pick best quote from the AAA rated companies in your state. You can switch between the partners if you are not satisfied with the one you have.
They are doing the job of finding good car insurance quote with low price and best coverage. But they are not providing car insurance. I know only this much. I have AAA roadside asst. Auto ins. Home ins. I also have a gold card for being a member for over 20 years. One claim when my wife hydroplaned into a car during a rainstorm. Raised two teenage daughters with them. Used them to cover my house ever since I had it built.
Never had a claim on my home. What do you get for that kind of dedication. Well, you get to feel like an idiot. I currently have full coverage on one car and insurance for the same square foot house, tiny. I could get a better deal if I walked in as a new customer. AAA is no better than any bank now you would go to for a loan.
All the personal attention that was there when I first signed up is completely gone. Like, getting a monthly service fee to pay your own bill. To take your money? Are they so busy that they have to charge us extra to take our money?
Whenever I tried to start a new relationship with a new agent I was told I could just call any agency to speak with any representative. My file could be looked up by anyone. Well, my money will be accepted by anyone. Time to consider Farmers, Allstate and State Farm. That is all gone. They run now as a one time agent service joint, the one time you buy their insurance. An independent agent either services their clients or loose them for a slightly higher rate of course.
AAA has changed since Insurance Agents are no longer being paid renewals. Their focus is selling new business and doing whatever it take to convince you to move forward with the purchase.
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